What this guide covers. We will check the books in the cart, add other files, fill in the recipient, choose delivery and payment, and after registration, we will find the order in our account.

1. Check the books in the cart

The top of the page shows all the books added to the current order. For each item, check the file name, format, number of pages, binding type, paper, print color and other selected parameters.

The number of copies can be changed directly in the shopping cart. The final amount and cost per copy will be updated automatically. To correct a book, click "Change Settings". Unnecessary position can be deleted with the button with the trash icon.

On screenBook and quantity management
Book in cart and quantity control buttons
Position management Change the print run, open settings, or delete a book.
Video 1. Checking the cart16 seconds
Before continuing: check each book separately. The parameters of different items within the same order may differ.

2. Add other books

Button "Add more" opens section "My files". On this page you can upload a new file, select an already configured book or mark several files at once and add them to the cart.

If you previously saved the configuration as a set of options, highlight the files, click "Set configuration" and select the desired name from the list. Then add the books to your cart and return to checkout.

On screenA selection of several books
Selecting multiple books in the My Files section
Group action Mark the required files and add them to the current order.
Video 2. Adding other books15 seconds

3. Fill in the recipient's details

Enter the recipient's phone number, email address, and first and last name. Enter the name and surname in Cyrillic, without abbreviations.

For an authorized user, the site can remember previously entered data. Next time, check them before checkout, especially if someone else will be receiving the order.

Important: confirmations and documents are sent to e-mail, and service messages about the order are sent to the phone.
On screenContact details of the recipient
Fields with the recipient's contact information
Contact details Check phone, email, first and last name.
Video 3. Recipient data14 seconds

4. Select the type of delivery

For delivery in Ukraine, you can choose a branch, post office or address delivery by Nova Poshta or Ukrposhta. Start typing the name of the city and select it from the prompt. Then find the desired branch or post office in the same way.

The site shows only points that work and fit the dimensions of the order. For large or heavy parcels, the post office may not be available.

For address delivery, specify the city, street, house, apartment and, if necessary, the courier's comment. Use separate form fields instead of one long address.

On screenDelivery options in Ukraine
Choice of delivery by Nova Poshta
Nova Poshta Choose a branch, post office or delivery to the address.
Video 4. Delivery by Nova Poshta16 seconds

5. Check the terms of free shipping

Under shipping options, the site shows whether Printto pays for shipping. If the amount is still not enough, it will be indicated next to how much to add to the order.

Terms and conditions depend on the carrier and current Printto rules. Focus on the message directly in the cart before checkout.

On screenDelivery payment notification
The current condition of free delivery in the cart
Current terms Check the message after selecting the carrier.
Video 5. Free delivery15 seconds

6. Delivery abroad

International shipments are currently processed through Ukrposhta.

Fill in the postal code, region or state, city, street, house, apartment and phone number of the recipient in the relevant country. Customs charges, if they arise, are paid by the recipient.

On screenInternational shipping address
Fields of international delivery by Ukrposhta
Abroad Select your country and fill in your full postal address.
Video 6. Delivery abroad16 seconds

7. Choose a payment method

Online payment goes through a secure Portmone form. After registration, you can use a bank card, Apple Pay or Google Pay. For online payment, the site shows a bonus or cashback for the current order.

The second option is payment by invoice. For a individual, the recipient's data is sufficient. For a legal entity, additionally enter the EDRPOU code and the full name of the company.

On screenAvailable payment methods
Online payment and invoice
Payment Choose Portmone or invoice to confirm.
Video 7. Payment methods14 seconds

8. Production period and comment

Block "Production time" shows the approximate date of shipment, provided payment is made by the specified time. If the payment arrives later, the date may be moved to the next business day.

The term depends on the type of binding and parameters of all books. In the comments, leave important clarifications for the manager, layout specialist or production: special packaging, explanation of the layout or a request to contact before the launch.

Also open the unit "Pay Attention" and read current messages.

On screenComment on the order
Execution time and comment field
Important details Include only the information necessary to complete the order.
Video 8. Term and comment16 seconds

9. Promo code and bonuses

The promo code is entered in a separate field at the bottom of the page. After entering, press Enter and make sure that the discount appears in the result.

If there are available bonuses on the account, an opportunity to use them within the applicable rules of the program will appear nearby. Please check the final amount again before confirming.

On screenPromo code before checkout
Promo code field in the Printto cart
Discount Apply the promo code and check the total before payment.
Video 9. Promo code and bonuses14 seconds

10. Complete and pay for the order

Before pressing the button "Place an order" reconcile books, recipient, delivery, payment, term and final amount. After registration, the site creates an order number.

If online payment is selected, the Portmone form will open. Check the number and amount, then choose a card, Apple Pay or Google Pay. After a successful payment, Printto sends a confirmation email and a service message to your phone.

Do not close the form early. If the payment has not been completed, the order will remain in the account with a button "Pay".
On screenPortmone payment form
Portmone payment form with payment options
Online payment Compare the amount and choose a convenient payment method.
Video 10. Registration and online payment16 seconds

11. Payment by invoice

If an invoice is selected, a message about the created order will appear after checkout, and the document will be sent to e-mail.

The invoice is also available in the account: open the required order, and in its details you will see a link to the invoice. During payment, correctly specify the payment destination from the invoice. After payment, notify Printto in a way convenient for you.

On screenInvoice in order details
Invoice in account
Invoice The document can be downloaded from the order page.
Video 11. Invoice13 seconds

12. Track the status in your account

Open it "Your account" → "Print order". The card shows the number, books, delivery details, amount, payment method and current status.

The main statuses pass sequentially: new, processing, production, sent, delivered. Here you can top up an unpaid order, download an invoice, open details or repeat a previous order.

A fiscal check may be available in details after completing the online payment. Information about bonuses is stored in the corresponding section of the account.

On screenOrder execution progress
Sequence of Printto order statuses
Status Check the status of your order.
Video 12. Order statuses17 seconds
A short checklist: check books and quantity, recipient contact, address or branch, payment method, estimated shipping date, promo code and important comments.
A frame of a complete video instruction on placing an order3:56Full video guideWatch the full video on YouTubeThe video will open on the Printto channel in a new tab.