BackWhat this guide covers. Let's open the account, find uploaded files, check orders and documents, review bonuses and account settings.
1. Open the account
After authorization, the profile button is shown in the upper right corner. Click it to open the user menu.
From here you can go to sections "My files", "Print order", "Order in the Market", "My bonuses" and "Settings". To sign in, click the profile icon in the upper right corner, then sign in or sign up.
2. Work with the "My Files" section
U "My files" are stored uploaded documents and their latest configurations. The card shows the name, upload date, file number, page format, number of pages and the last calculation.
You can open next to each file "Configurator", add a book to the current order, download a source document, delete a file, or mark files to add to an order. After that, you can change their configuration through cart.
3. Change the view and select multiple files
If there are many files, switch between modes "Tiles" and "List". You can select the number of files on the page next to it.
To add multiple books to one order, check the required cards. After selection, look at the group actions panel at the bottom of the page: from it you can add the files together to the order or apply the settings from the saved configuration to the selected files. Before adding, check the configuration of each file separately.
4. View print orders
In the section "Print order" the history of book production is preserved. For each record, the number and date of creation, file covers, current status and amount are shown.
Click the arrow to expand the brief information. Link "Details" opens a separate order page. Action may be available for delivered orders "Repeat order".
5. Check the order contents, delivery and payment
In the expanded order, you can see the books and the parameters with which they are designed: paper, print color, binding, format, lamination, number of pages and copies.
In the block "About order" check delivery method, recipient, total amount, estimated shipping date, and payment status. Depending on the payment method, you can open an invoice or a fiscal check here.
6. Track fulfillment and reorder the book
On the order page, there is a tracker of the stages: creation, processing, production, shipment and delivery. The current stage is highlighted visually.
Detailed parameters of each book are stored below. From here you can download the file or click "Order this copy", to use the book in a new order. If the status does not change for a long time, inform support of the order number.
7. Check purchases in the Market
Chapter "Order in the Market" intended for finished goods: author's books, accounting journals, planners and other publications.
The list shows the order number, product, date, amount and status. Expand the record to view product quantity and shipping. Purchases in the Market and printing of own files are stored in different sections.
8. View bonuses
In the section "My bonuses" the history of the bonus program is saved. For each charge, the date, validity period, amount and comment are shown. Write-offs are shown as individual transactions with a negative value.
The current available balance and its validity period are also shown in the upper part of the account. Check the date in advance: unused balance may become unavailable after the expiration date.
9. Update your profile or password, or sign out
U "Settings" you can view email, phone number, last name, first name and date of birth. Save the editable fields with the button "Save". If the field is blocked, contact Printto support.
Button "Change password" opens a separate form with current and new passwords. To end work on someone else's or a shared device, open the profile menu and tap "Exit".
Frequently asked questions
Where can I find a previously uploaded book?
Open it "My files". If the document is not there, check that you are logged in to the correct account and take into account the retention period of unused files.
How do print orders differ from Market orders?
Print orders store books created from your files. Market orders show ready-made products from the Printto catalog.
Where can I find an invoice or check?
Open the required order. The availability of an invoice or fiscal check depends on the selected payment method.
How to change phone or other data?
Go to "Settings". If the required field is not available for editing, please contact support.
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